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Frequently Asked Questions
How long should my Delivery take?
Orders Placed before 10:30 Mon-Thu will ship same day and arrive at JHB clients the next day, outside of JHB can take up to 48 hours to get to the client.
What payment Methods do you Accept?
We accept all Major Cards and Instant EFT through Payfast.
We do suggest contacting us and doing an eft for items like tanks as this can get costly for the customer to do a transaction like this via card. We can assist with bank details.
What must I do if my item arrives broken or not working?
Please contact us immediately and not a few weeks later so we can work on solving the problem as fast as we can.
How do I Track my Order?
Once we ship it can take a few hours for tracking info to show up on my account, you will receive this via email also.